Your host or Server computer
PracticeMaker®5 can run a
peer-to-peer environment when there are 4 or less computers using the
software (1 host and 3 workstations). This is a very acceptable method
of using the software,
especially with computers getting faster and faster. The slowest
response in this scernario is likely to
be seen if you are using the Appointments module because it is so
computer intensive when it displays the appointment daily lists. If
this is not acceptable you will need to upgrade to our Server software.
Though wireless networking with the appropriate 128 bit encryption
is "data safe", this has slower data movement and screens will take
longer to "draw". However with the faster 54G wireless networks
with may likely be less of a problem.
As discussed previously, please remember the following:
- File sharing should NOT be
turned on as this
can slow down performance, especially in pre-OSX Mac's.
- If you must share files, NEVER
create a shared folder or directory that gives users direct access to
the PracticeMaker® files.
- NEVER
copy or backup FileMaker Pro files while either Server or FileMaker Pro
is running on that machine. Databases must be closed properly before
backup. This means quitting Server on the Mac or terminating FileMaker
Pro Server services on Windows NT.
Additionally:
- All updates MUST be done from
the host machine. Guest machines can never run updates.
- Keep all PracticeMaker®
files in the same folder or directory (see below).
- Do not
change file names except when told to do so. All files must
have the .fp5 suffix. In
order to view the suffix on
a Windows
machine you will need to change the settings of the PracticeMaker®
directory
to allow you to see file extensions. Check your folder View options and
consult
your operating system's help guide!
Hardware
configurations
Hardware is constantly
changing, so mentioning specific
processors speeds may not be accurate in a few weeks. However, here are
basics that must
be adhered to for yoru host or true "server" computer.
- Use the fastest single
processor machine you can afford.
Dual processor is overkill
- The memory minimum is 256
MB of ram.
- The hard drive does not
need to be very big (40
gigabits) but it MUST be fast. A 7200 RPM with an 8 megabit cache is
the minimum requirement. The ultimate for a larger network is a 10,000
RPM drive and/or ultrawide SCSI.
- For Macintosh use either
OS 9.1 or the current OSX
version.
- For Windows use either
2000 Professional/2000
Professional server or XP Professional (or whatever the professional
opersting system name du jour is this week).
- Do not use wireless
networking on the this computer. It
must be hard wired to your network switch. Workstations can be wired,
however.
Below we have a copy of what your
PracticeMaker5 folder should look like on your host computer. If you
are using our Server
software, place the PracticeMaker® folder inside the
Server folder (the top os OS
X and the bottom Windows XP in classic desktop mode).
Starting the HOST computer without Server
software
The “ Host ” computer is the ONLY computer that should have all
PracticeMaker® files installed on it. These files are kept together
in the same PracticeMaker® folder (or directory) as described
above. To make your life a little simpler, you can place an alias or
shortcut to it on your desktop, in the Launcher (MacOS 9), the Dock (in OS X) or Start
Menu (Windows). To start
PracticeMaker®
on your
host computer do the following:
- Double-click
on 1.Office Startup.fp5
- Enter your FileMaker Pro database
password in the dialog box as seen above. This is not the same
as your
PracticeMaker® password which you will enter in a moment (see
below).
- Only a master password can change certain items on
several of the screens! There are two levels of passwords:
Basic – which allows data entry and
appointments
Administration – which allows
all advanced functions and the ability to change user and other
passwords
- At
the "About" screen click Continue (or
just wait and you will be taken to the login screen)
- At the dialog,
select your User ID from the pop-up
list and then type in your password. By doing this, PracticeMaker®
can log just about anything a user does, from deleting an invoice to
trying to illegally adjust off inventory. When completed click Logon.
- At this point all files will
open. However, there is a "secret" method to get the dialog above
allowing you to open just one database at a time. You could select Single if you are
NOT going
to be doing extensive work but rather want to do a quick look-up and
them
quit. We will be happy to tell the office manager how to get this
option!
- Once
all files are open, workstations can now access the file!
The host
computer should, for the most
part, not be used as an intensive workstation. Better still, it is best
not to use it at all. It should not be used for printing or running
reports unless no one else is using the software. This will produce a
system that is stable and does not crash. Under NO circumstances should
any other programs be used on the Host computer while others are logged
on.
Using
Server
software
Setting up your computer to use
our Server software is
basically the same as above with the following exceptions:
- Server software on the PC requires
any version of Windows that can run "Services". This include NT, 2000
Professional, Professional Server or XP Professional.
- Server software will run on any
Macintosh using OS 9.1 or OSX. Do not use Mac OS 9.2.2 as it was really
went to run Classic programs only under OSX.
- The PracticeMaker®5 folder is
placed
inside the same folder as the Server application. On Macintosh this
will
be the Applications folder in OSX or the Application (Mac
OS9) folder in OS9, or in the Program Files/FileMaker
directory in Windows.
You will need to refer to the manual that came with your version of
Server software to learn how to use it and administer your files.
Basically these are the advantages to using Server software:
- Faster data serving which leads to
faster finds, faster screen draws and faster creation of the
Appointments module's lists
- Automated backups that create almost
unattended backups to any mounted media
- Remote administration which allows
you to open or close any file, or disconnect any user, from a remote
computer. This feature can be setup to require a password.
- In the event of a power failure or
computer crash, the database consistency checks or much, much faster
- Because the computer it runs on is dedicated there is little
chance of crashing.
Any computer that Server is running on, as mentioned above, must be a
dedicated computer. In Mac OS9 it runs as an application and MUST be
the
foremost application AND the only running application. This means that
in
the upper right hand corner of the computer monitor it must always say FileMaker
Pro Server. Also, the server should not be a file server unless it is
running a high end server application, such as Windows server or Mac
OSX server, can be be set up by your IT professional for such functions.
In Macintosh OSX Server software runs as a daemon, and in Windows
in runs as a service.
updated 8/10/2004